Privacy Policy
Last updated: April 9, 2026
Your privacy is important to us. This policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
Account Information
When you create an account, we collect your email address and, optionally, your name. This is used to identify your account and communicate with you.
Photos You Upload
We process photos you upload solely to provide the restoration service. Photos are temporarily stored during processing and automatically deleted from our servers after your restoration is complete. We never use your photos to train our AI or share them with third parties.
Payment Information
Payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your full credit card numbers on our servers. We only receive billing information such as the last four digits of your card and billing address.
Usage Data
We collect anonymized usage data such as the number of photos processed, features used, and general usage patterns to improve the Service. This data cannot be used to identify you.
2. How We Use Your Information
- To provide and improve the photo restoration Service
- To process payments and manage your subscription
- To send transactional emails (receipts, password resets, service updates)
- To respond to your support requests and inquiries
- To detect and prevent fraud or abuse
- To comply with legal obligations
We do not sell your personal information to third parties. We do not use your photos for advertising purposes.
3. Photo Data & Retention
This is especially important to us given the personal nature of the photos you trust us with:
- Original uploaded photos are deleted after restoration is complete (typically within hours)
- Restored photos in your download history are stored until you delete them or close your account
- We use AES-256 encryption for all photo storage and transmission
- Our staff do not access your photos except in limited cases to resolve technical issues, with your consent
- We never use your photos to train our AI models
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze how the Service is used (via anonymized analytics)
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Service.
5. Third-Party Services
We use the following third-party services:
- Stripe — Payment processing. Subject to Stripe's Privacy Policy.
- Vercel — Hosting and infrastructure. Data is stored in secure data centers.
- Resend / Email provider — Transactional email delivery.
These providers only receive data necessary to perform their specific functions. They are contractually bound to protect your data.
6. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate personal data
- Deletion — Request deletion of your account and associated data
- Portability — Request your data in a portable format
- Opt-out — Unsubscribe from marketing emails at any time
To exercise these rights, please contact us. We will respond within 30 days.
7. Data Security
We implement industry-standard security measures including:
- HTTPS/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Strict access controls and authentication for our team
No method of internet transmission is 100% secure. In the event of a data breach, we will notify affected users in accordance with applicable law.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you via email or a prominent notice on the Service.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.
We take privacy concerns seriously and will respond promptly.
Company Information
中文信息:
公司名称:白银云创空间信息科技有限公司
地址:甘肃省白银市白银区兰州路155号1幢3-01
法定代表人:顾景萱
English Information:
Company Name: Baiyin Yunchuang Space Information Technology Co., Ltd.
Address: Room 3-01, Building 1, No. 155 Lanzhou Road, Baiyin District, Baiyin City, Gansu Province
Legal Representative: Gu Jingxuan